Customer Service Officer
Bank of China (Hong Kong) Limited
- Company Industries:Financial Services
Job Information
- Post Date:2022-10-19
- Career Level:Entry Level
- Location:Not Specified
- Qualification:School Certificate
- Employment Type:Banking / Finance, Financial Services, Others, Sal
- Job Function:Banking / Finance Financial Services Others Sales CS & Business Devpt Cus
- Benefits:Life insurance, Medical insurance
Job Description
Responsibilities:
- Champion the one-stop personal banking services at branches
- Deliver quality customer services through counter transactions
- Identify existing and prospective customers’ needs of financial services, including both products and services
- Grasp opportunities to cross-sell appropriately
- Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
- Support back-end branch operations
Requirements
- Secondary School graduate or above
- Possesses customer servicing experiences, candidates with previous bank counter servicing experiences a definite advantage
- Strong sense of result orientation
- Strong in delivering quality services to diverse customer types
- Outgoing, proactive and with strong eagerness to learn
- Strong communication skills and attention to details
- Proficiency in English and Cantonese as well as fluency in Putonghua
Company Info
Join Bank of China (Hong Kong)! Be a dynamic member of our team.
- We commit to excellence and professionalism
- We value people
We offer challenging and rewarding careers that will further your personal development.
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