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Supervisor, Pension Operatio

Principal Trust Company (Asia) Limited

  • Company Industries:Insurance/Pension Funding

Job Information

  • Post Date:2022-10-19
  • Career Level:Middle
  • Location:Kwun Tong
  • Qualification:5 years
  • Employment Type:Banking / Finance, Order Processing & Operatio
  • Job Function:Banking / Finance  Order Processing & Operation / Settlement
  • Benefits:Dental insurance, Double pay, Life insurance, Medical insurance, Performance bonus, Five-day work week

Job Description

Responsibilities
  • To provide good quality of service and ensure service level provide to MPF/ORSO clients are met with the company service pledge
  • Maintain accurate records and thorough documentation
  • Response to inquiries and interpret contracts and provide benefits or claims information upon requested by brokers, insured and policyholders in a timely, accurately and courteous manner
  • Assist in the process of new products launch and perform the local government filing for pension product;
  • Prepare and maintain administrative related materials such as group contract, benefit brochures and member login passcode, etc. before sending to client;
  • Assist employee in training and development;
  • Review the materials of respond or inquiries from MPFA or auditor;
  • Perform quality checking and assist the Team Leader to control and monitor some functions within the team on regular basis;
  • Perform other job related duties or special projects as required.
Requirements

Educational Qualification:

  • College or university graduate or equivalent;

Job related experience required:

  • At least 8 years of relevant experience in MPF and/or ORSO schemes administration with 5 years at supervisory level;

Competencies and Soft skills required:

  • Self-starter, team player and attentive to details;
  • Strong communication and customer service skills;
  • Strong analytical skills and good at PC applications especially Excel, Word and PowerPoint;
  • Good command of spoken and written English and Chinese.

Company Info

Principal Financial Group® (Nasdaq: PFG) is a global financial company with over 18,000 employees^ passionate about improving the wealth and well-being of people and businesses. In business for more than 140 years, we’re helping more than 50 million customers^ plan, insure, invest, and retire, while working to improve our planet, support the communities where we do business, and build a diverse, inclusive workforce.

In Hong Kong for over two decades, we’re a provider of investment and retirement solutions covering pension schemes & products as well as mutual funds. We combine our capabilities in global investment management, leading retirement and asset allocation expertise to provide people and companies the financial tools, resources and information they need to achieve greater financial security and live their best life.  Our investment products are well recognized in the asset management industry for many years.  We’ve been awarded “Good MPF Employer Award” for consecutive years by MPFA for our dedication and continuous effort in enhancing better retirement protection for employees.  As a socially responsible employer, we’ve gained the “Caring Company” recognition for over 10 years to recognize our commitment in Caring for the Community, Employees and Environment.

If you are looking for a place where you are empowered to contribute and grow continuously, here is the opportunity - we are looking for high caliber talents to join our Hong Kong operation and grow with us.  To find out more, please visit us at www.principal.com.hk

^ As of December 31, 2021

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