Hong Kong [Change Country] Hong Kong JobsHong Kong Banking / Finance Jobs Employers / Post Job
[ Log On ]

Contact Center Officer (Bank)

Manpower Services (Hong Kong) Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2022-10-19
  • Career Level:Entry Level
  • Location:Yau Tsim Mong Area
  • Qualification:Non-Degree Tertiary
  • Employment Type:Permanent
  • Job Function:Banking / Finance  Private Banking

Job Description

Job Description:

  • Act as the first point of contact for customers
  • Provide excellent customer support to Premier customers in Hong Kong
  • Manage inbound call enquiries/Digital platform enquiries
  • Understand customer needs and provide suitable solutions and assistance
  • Comprehensive and Continuous Training will be provided for further development and professional licence exams
  • 5 day work per week, shift work is required with allowance
  • Weekend shift will be assigned, at max. 2 times per month

What will be offered:

  • Quarterly Bonus
  • Shift Allowance
  • 18 days Annual leave
  • Staff Housing Loan

Who we are looking for:

  • Secondary School graduate or above education
  • Good verbal communications skills in Cantonese, English and Mandarin
  • Experience in Customer services is bonus
  • Good team player 
  • Willing to learn and continuous develop

Applicants with prior customer service experience, and holding either an investment (HKSI 1,7,8) or insurance license (IIQE 1, 2, 3) , will be considered for a Senior Wealth & Personal Banking Executive role

Company Info

ManpowerGroup Hong Kong

ManpowerGroup Hong Kong (Registered as Manpower Services (Hong Kong) Limited) provides employers a range of services and solutions for the entire employment and business cycle including permanent, temporary and contract recruitment; employee assessment and selection; training; outsourcing and consulting. We help both companies and individuals achieve more than they imagined.

ManpowerGroup Greater China

ManpowerGroup Greater China Limited (Stock code: 2180 HK) started its business in Hong Kong and Taiwan in 1997. Since that time, it has accelerated its market expansion and now provides services to its clients in over 130 cities in the Greater China markets and operates in more than 20 offices. ManpowerGroup Inc. (NYSE: MAN), our largest shareholder, is a world leader in workforce solutions and services – with a long operating history of more than 70 years.

We commit to unleashing the power of the human potential for progress. We are well recognized by clients and associations through our contemporary offerings of flexible staffing, head-hunting, recruitment process outsourcing, talent management and training, and other integrated service solutions. As a testament to our commitment, we have received such honorable recognition as "Asia-Pacific Human Resources Service Leading Enterprise".

Apply
Position Company Location Update
Subscribe job alert by email:
Email marketing by Spread