Global Banking & Markets - Global Markets Operations

Hang Seng's Global Markets Operations is a team of experienced banking operations professionals who strive for delivering time-to-market, efficient and world-class processing services to customers, corporations, financial institutions and internal units. We are responsible for driving every part of the trade lifecycle post execution. We manage settlement activity, risk and control, while ensuring the delivery of regulatory compliance and seamless operational client services.

We are currently seeking a high caliber professional to join our Cross Products and Client Data Services Department as Global Markets Operations Associate.

Principal responsibilities

• Provide Global Markets cross products back office support, mainly responsible for customer static data, settlement instructions and various system parameter maintenance in Global Markets Systems, CSA and Repo agreement setup in Collateral System, brokerage fee reconciliation, confirmation matching, failed settlement investigation, control reporting;
• Implement operational procedures complied with internal guidelines and relevant regulatory requirement;
• Participate in the development, testing and implementation of relevant investment product launch and system enhancements

Requirements

• Diploma or above in related discipline;
• Minimum 2 years of work experience in back office operations with good knowledge of global markets products;
• Strong self-motivation, attention to details, with good communication and interpersonal skills;
• Willingness to work on public holidays, if required;
• Proficiency in both English and Chinese;
• Strong computer skills such as VBA preferred;
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes