Supervisor, Customer Fulfilment (Payment & Settlement)
China Construction Bank (Asia) Corporation Limited
- Company Industries：Financial Services
Job Information
- Post Date：2022-10-19
- Location：Kowloon Bay
- Employment Type：Full Time
- Job Function：Banking / Finance Others
Job Description
Main Responsibilities
- Perform settlement for Visa / MaterCard/ Merchants like AIAB/ Octopus/ EPSCO.
- Arrange fund disbursement to customers via different channels like issuing cashier orders or requesting balance transfer.
- Post financial and non-financial adjustment to designated customer loan/ card accounts.
- Reconcile interchange data, GL balance and handle enquires from FCD for irregular items.
- Collects data from Marketing- Business Analytics Team and regular reporting for Visa/ MasterCard/ JETCO/ UnionPay.
- Handle mail-cheque payment, autopay setup and maintenance
- Assists supervisor to perform User Acceptance Test (UAT).
- Provide administrative assistance like carton arrangement, invoice verification, stationery order and strong room management.
- Arrange fund disbursement to customers via different channels like issuing cashier orders or requesting balance transfer.
- Post financial and non-financial adjustment to designated customer loan/ card accounts.
- Reconcile interchange data, GL balance and handle enquires from FCD for irregular items.
- Collects data from Marketing- Business Analytics Team and regular reporting for Visa/ MasterCard/ JETCO/ UnionPay.
- Handle mail-cheque payment, autopay setup and maintenance
- Assists supervisor to perform User Acceptance Test (UAT).
- Provide administrative assistance like carton arrangement, invoice verification, stationery order and strong room management.
Requirements
- HKDSE or HKCEE with minimum 1 year experience in banking industry. For Assistant Officer Grade or above, minimum 2 years relevant experience
- Holder of LCCI Elementary certificate would be preferable.
- Customer oriented and strong analytical thinking.
- Good communication and interpersonal skills.
- Good command of written and spoken English and Chinese
- Good PC knowledge e.g. MS Office
- Holder of LCCI Elementary certificate would be preferable.
- Customer oriented and strong analytical thinking.
- Good communication and interpersonal skills.
- Good command of written and spoken English and Chinese
- Good PC knowledge e.g. MS Office
Company Info
China Construction Bank (Asia) Corporation Limited [“CCB (Asia)”] is the retail and commercial business platform of China Construction Bank Corporation [“CCB”] in Hong Kong. As of June 30, 2017, CCB (Asia) has 50 branches in Hong Kong and offers a wide array of banking products and services to customers, including consumer banking services, commercial banking services, corporate banking services, private banking services and cross-border financial services, etc.
We’re inviting high caliber professionals to share our vision and mark our success together.
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