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Assistant Vice President, Service Delivery Engineer, Technology & Operatio

DBS Bank Ltd

  • Company Industries:Financial Services

Job Information

  • Post Date:2022-10-19
  • Career Level:Middle
  • Location:Kwun Tong
  • Yr(s) of Exp:7 years
  • Qualification:Degree
  • Employment Type:Full Time
  • Job Function:Banking / Finance  Information Technology (IT)  Hardware

Job Description

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

  • To provide on-going support and project implementation for Open Systems Platforms
  • Co-ordinate with regional support teams and various application teams to facilitate project tasks and on-going support activities
  • Manage projects to ensure delivery within approved budget, timeline and scope
  • Track and manage the systems and ensure high stability and compliant to Bank’s standards
  • Ensure production problems are resolved and properly followed up to minimize the business impact
  • Manage and drive storage related projects and/or initiatives when required
  • Compose, review and approve all change requests related to the tower
  • Monitor and review infrastructure services provided by outsourcing vendor under the tower and consistent with industry practices
  • Ensure infrastructure service provided by service provider is compliant with audit and information security requirements
  • Ensure capacity planning exercise is carried out in order to address our business needs
  • Ensure accurate inventory of server hardware and software assets
  • Ensure the operability and the execution of Open Systems related disaster recovery plans
  • Manage mainframe related service level review

Requirements

  • Strong working experience in IT of banking industry (at least 7 years or above), familiar with banking technologies
  • Extensive experience in the following areas: 1) Vendor management, especially on managing outsourcing vendors; 2) Experience on Windows, AIX, Red Hat Linux, Server virtualization platform, Storage Area Network (SAN), Network-Attached Storage (NAS), Content Management Platform, Batch Management Systems, Databases and Data Centre operation
  • Background with Project Management, Problem and change management processes, hardware and software inventory management is preferred
  • Advanced MS Word, Excel and Powerpoint usage
  • Experience on Active Directory, AWS cloud environment is a plus
  • Degree in Information Technology related subject or above

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

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