Commercial Banking – Global Liquidity and Cash Management

Hang Seng's Global Liquidity and Cash Management ("GLCM") offers a comprehensive range of cash management services from account and deposit management, payments and remittance, collection and receivable services, liquidity management and electronic channel solutions to our corporate and commercial banking customers. We provide tailored solutions to our corporate banking customers as well as efficient plug-and-use services to our business banking customers. We are responsible to drive the liabilities growth of Commercial and Global Banking segments through the provision of leading class cash management solutions to them. We are also steering the transaction banking FX growth for the bank as well. We focus on our customer needs in Greater China and aim to be the one-stop cash management partner to our customers across mainland China and Hong Kong.

 We are currently seeking a high caliber professional to join our department as Product Manager.

Principal responsibilities

• Manage and develop our GLCM products in particular payments (i.e. RTGS, Remittance, FPS) to enhance customer value and raise brand awareness in targeted market segments;  
• Commercialize and formulate business initiatives, including but not limited to new product proposition, product campaigns, and cross sell strategy, to ensure the overall products profitability;
• Provide the documentation and operational flow for launch of new or enhanced GLCM products;
• Collaborate with key business partners to provide ongoing business support and compile regular product performance report for internal monitoring, risk assessment and recommended actions;
• Work closely with internal business units and the Group on various initiatives / activities / projects.

Requirements

• University degree in Business Administration, Finance or related disciplines;
• At least 5 years’ experience in banking product development / management from corporate banking or retail banking industry;
• Experience on ISO20022 implementation and migration is preferable;
• Strong attentiveness to detail, with ability to work independently as well as cooperate closely in a team under pressure;
• Good communication, interpersonal and organizational skills;
• Excellent command of written and spoken English, Cantonese and Putonghua;
• Excellent command of Access and Excel;
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

(Candidates with less experience will be considered for junior role.)

If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.