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Customer Services - Phone Banking

Conners Consulting Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2022-09-27
  • Location:Not Specified
  • Employment Type:Full Time, Permanent
  • Job Function:Banking / Finance  Retail Banking
  • Benefits:Life insurance, Medical insurance

Job Description

Responsibilities: 

  • Handle customer enquiries, feedbacks/complaints and instructions efficiently and effectively
  • Deliver professional customer service and to meet the required quality standard
  • Support marketing campaigns to generate business revenue
  • Achieve all objectives set by Management including but not limited to all-round services enquires, business acquisition and account maintenance
  • Comply all internal guidelines, legal and regulatory requirements when delivering job duties

Requirements:

  • Secondary education with minimum 1 years’ relevant experience preferably in customer services of banking industry
  • insurance and / or investment license preferred; and possession of related regulatory qualifications and competencies are required
  • Self-motivated, independent with good communication and interpersonal skills
  • Good command of written and spoken English, Cantonese & Mandarin

To apply, please send your detailed resume at eppie[at]connersconsulting[dot]com or contact Eppie Lee at 3997 3928 for a confidential discussion.

Only shortlisted candidates will be notified. 

Applicants who are not contacted within two weeks may consider their applications unsuccessful.

All data collected will be used for recruitment purpose only & will be used strictly confidential.

Conners Consulting Limited

2005 Kai Tak Commercial Building 317 Des Voeux Road Central Hong Kong

Tel: (852) 3996 8090       Website: www.connersconsulting.com

Company Info

About Conners

Found in 2010 by a group of professionals with wide range of networks and extensive experience in the field. We are focus on searching talent for Banking, Finance & Insurance clients in the region. We are operating by a team of sector experts to providing clients with high quality professional recruitment services. We source and select the best talent for our clients, build up trust and match most suitable job for candidates, create long term relationship with both of our clients and candidates.

Website: http://www.connersconsulting.com

Employment Agency Licence No.: 63811

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