• Supervises quality assurance post sales checking and sales support Corp Insurance teammates to maintain the daily operation and sales activities of the Department in high standard
• Responsible for enforcing sales guidelines and sales compliance, monitoring of sales process, and conduct quality control checking. Including managing various sales quality reports
• Conduct product, marketing and procedures due diligence to ensure an end-to-end compliance of selling and operations of insurance products
• Maintain efficient servicing and provide efficient administration support to the department
• Review and formulate internal policies and procedures to maintain high customer service quality and compliance standard, and ensure compliance with rules and regulations of the department
• Monitor and update the marketing materials / new products training materials
• Collaborate with other departments in all aspects regarding the operation of the Department Assist strategic implementation of business initiatives

• Bachelor degree in related disciplines with no less than 3 years of work experience
• Minimum 10 years of banking insurance experience, especially in sales support & quality assurance checking areas for candidates who do not process the bachelor degree
• Good knowledge of insurance business
• Strong self-motivation, with the ability to work independently and under pressure Incumbent Organized, logical and analytical with good communication and interpersonal skills
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
• Strong PC skills and familiar with the application software, such as Word, Excel, and Powerpoint Proficiency in both Chinese / English and Mandarin
• Pass all relevant papers of Insurance Intermediaries Qualifying Examination Paper 1, 2, 3 within 6 months in the position

PI Business Consulting Limited is a consultancy firm established and managed by seasoned Human Resources professionals. We specialize in search and selection of executives for the Banking and Finance, and Insurance Industry.

General Line: 2121 2580

             Fax: 2121 2500

Website: www.piexsearch.com

Address: Unit 1210, 12/F, Inter-Continental Plaza, 94 Granville Road, Tsim Sha Tsui, Hong Kong

Employment Agency Licence Number 67206