Our client is a Banking Corporation provides a full range of banking products for their business. They are seeking for a Customer Service Officer to support their daily operations and maintain a good customer relationship with their customers. 

Responsibilities: 

• Perform operator duties including picking of calls from hotline, jotting of comments for further handling, taking and relaying of messages to the appropriate individuals
• Assist in maintaining customer feedback database such as data entry, scanning and uploading of paper and electronic records, tracking multiple deadlines and keeping documents and records orderly and accessible for the department
• Assist in handling office administration duties such as mailing and filing
• Provide clerical support and assist in ad hoc projects assigned by direct report

Qualifications:

• Diploma or above
• Minimum of one year’s work experience preferably in  customer servicing field
• Good communication and interpersonal skills
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
• Proficiency in both English, Cantonese and Putonghua

*Interested parties, please send your CV with current and expected salary

To apply for this position, please simply click on the Apply Now bottom.  All applications will be treated in strict confidence, and used for recruitment purposes only in accordance with PERSOLKELLY Hong Kong Limited’s Privacy Notice.

PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients. Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd.

Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam.

The Asia Pacific region isn’t just our focus, it’s our specialty. We combine our regional expertise with industry experience and local market understanding. Our continuum of services begins with solutions for temporary or contract staffing, permanent placement and extends to holistic workforce solutions.

persolkelly.com.hk

 Employment Agency Licence No. 68637