Responsibilities:

* Report to the Counter Supervisor.

* Provide excellent service to customers and handle complaints to ensure customer satisfaction.

* Assist customers in contacting various internal departments.

* Provide on-the-job training.

* Opportunity to be assigned to special projects.

Job Requirements:

* 1 year or more of work experience, preferably with patience and the ability to communicate with people from different backgrounds.

* Proficient in operating basic portable electronic devices (such as tablets, smartphones, etc.).

* Priority given to candidates with previous experience in related industries (such as banking, airlines, travel companies, etc.); candidates with experience in managing customer service teams may apply for Counter Service Officer Level II or III.

* Immediate availability is preferred.