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Customer Service Officer/ Operation Center Operator

UISEE Technologies (Hong Kong) Limited

  • Company Industries:Others

Job Information

  • Post Date:2024-04-28
  • Location:Airport Area
  • Employment Type:Full time
  • Job Function:Customer  Service  Call  Centre  

Job Description

Responsibilities:

  • Monitor the vehicle conditions in the operations center and provide real-time reports.
  • Record inquiries or complaints from callers and arrange maintenance and emergency service support.
  • Provide support services to users when necessary.
  • Handle general document processing, data entry, and provide regular reports to management and clients.
  • Perform other ad hoc duties as assigned
  • Shift duty is required


 

Requirements:

  • HKCEE/HKDSE or above, or equivalent with at least 2 years working experience
  • Candidates with CS experience / experience in Aviation is highly preferred
  • A good team player with good interpersonal, problem solving and organizational skills
  • Independent and able to work under pressure
  • Familiar with MS Office applications
  • Good command of spoken and written English and Chinese.  Proficiency in Putonghua is preferred
  • Job Location: Hong Kong International Airport
  • Immediately available is preferred

Company Info

UISEE Technologies (Hong Kong) Limited

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