Your new role

• Maintain a high level of availability for all Office 365 and corporation email services, including SendGrid, Postfix and Checkpoint Harmony Email & Collaboration.
• Implement and maintain email security measures, including spam filters, email security applications
• Achieve cooperative-level enablement of Azure AD/O365/Email system features.
• Collaborate with other regional IT teams to troubleshoot and resolve technical issues and provide Tier 2 and 3 support for end users experiencing problems with Office 365 applications and email services
• Write and maintain documentation for procedures, processes, and configurations
• Conduct Proof of Concepts on new products and solutions to improve productivity and efficiency
  
  
  Requirements
  
  Higher Diploma or above in Information Technology or related disciplines with minimum 3 years of relevant working experience
  Proficiency in the latest hardware, software specifications, and Microsoft products, including Office 365
  Strong analytical and problem-solving skills in a fast-paced environment
  Sound communication and interpersonal skills, with a strong customer service mindset
  Good command of both written and spoken English and Chinese, including Mandarin
  
  
  
  What you need to do now
  
  If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
  Feel free to contact me on +852 22307982 for a confidential discussion and send me your CV to [email protected].