The Data Center Facilities Engineer is member of 24x7 Data Center Facilities Management team and reports to Facilities Manager.  He / she will lead and manage facilities technicians to operate and maintain mission critical facilities of data centres on 24x7 basis to achieve service level requirements and specifications.

Responsibilities:

• Lead and manage facilities technicians to operate and maintain mission critical facilities of data centres on 24x7 basis to achieve service level requirements and specifications.
• Project engineer of addition & alternation works of new and existing customers.
• Manage contractors and vendors in operation, maintenance and repair of mission critical facilities.
• Respond to emergencies and lead the facilities technicians and service vendors to resume availability and service levels of the data centres.
• Develop, review and revise operation & maintenance requirements, procedures and programmes with internal parties and service vendors. Evaluate vendor performance and report to manager.
• Participate in ISO certifications and audits.
• Maintain and update accurate inventories of facilities, apparatus and tools.
• Lead and train technicians to follow and comply with standard operating procedures, escalation procedures, incident & change procedures.
• Assist reporting manager in administration of the facilities team.

Requirements

• Degree / Higher Diploma graduates in Building Services/Electrical/Mechanical Engineering or equivalent
• 3 years or above experience in operation and maintenance of 24x7 mission critical facilities
• Relevant experience in data centre / telecommunications industry preferable.
• Good team player, strong project management, communication, presentation and problem-solving skills.
• Knowledge and experience in ISO certification and audits.
• Able to work under pressure and out of office hours if necessary.
• Good verbal and written communication in English and Chinese.
• Registered Electrical Worker (REW) an advantage.
• Knowledge in BMS, DCIM or Remedy systems an advantage.
• Proficiency in AutoCAD and Microsoft Office.