About our client

Our client is one of the luxury private membership clubs in Hong Kong, we are looking for a Guest Relations/ Receptionist to join their team.

About the role

• Provide an excellent experience for members and guests, and handle all guest interactions and bookings
• Maintaining effective communication to ensure that all related parties are informed of any relevant issues/queries/VIP guest requests that have arisen
• Involved in different guest relations activities, maintaining and renewing guest profiles regularly
• Maintain a professional attitude and grooming in the workplace
• Prepare operation reports for all related parties, administer booking system, and ensure smooth communication with all the department
• Perform any other related duties as and when assigned by the supervisor

The Successful Applicant

• Diploma in Hotel Management or equivalent
• Minimum 2 years of relevant experience in hotel, clubhouse, or catering group
• Fluent in English and Cantonese, Mandarin proficiency will be an advantage
• Outgoing, friendly with strong problem-solving skills

Click "Apply Now" to apply for this position or call Tammy Chen at +852 3180 4973 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.