Our client is an international telecommunications provider who is looking for a NOC Engineer to join their global team.

The responsibilities will include but not limit to:

• Provide Tier 1 support to perform troubleshooting and solve clients' voice network issues
• Monitor and perform daily routine checking for mobiles, voice networks and system health
• Prepare documentations, and update clients inquires tickets
• Work closely with Tier 2 and Tier 3 teammates to perform appropriate actions to resolve technical faults
• Be on call 24x7 for escalations from the operation center

Requirements

• Higher Diploma and above in Computer Science, Information Technology, or a related field.
• Experience in Data and Voice communication field
• Good customer service and interpersonal skills
• Self motivated and customer oriented
• Being on call 24x7 support are required
• Good command of both written and spoken English and Chinese
• Welcome Fresh Graduates & IANG