Responsibilities

• Greet and provide premium customer service to tenants and visitors at Grade A office building
• Carry out daily operations including process visitor registration and provide ranges of value added services at counter
• Handle enquiries and follow up complaints, emergency cases from tenants
• Collect feedback from tenants and follow up if needed
• Perform other duties assigned by supervisors

Requirements

• Cheerful and Energetic
• Minimum 1-year working experience gained in customer service, hospitality or property management industry
• Diploma holder or above
• Fluent in Cantonese, English and Mandarin
• Strong communication and interpersonal skills
• Previous experience in exhibition/event/customer service is preferable
• Good computer skills, especially MS Office, Excel
• Shift duty (5-day work)

We offer:

• 5 days per week and 9 hours per day; Shift duty is required
• 12-day annual leave or above
• Attendance Bonus
• Birthday leave and Family-care leave
• Full-paid maternity leave and paternity leave
• Medical coverage includes out-patient and in-patient
• On-job training
• Staff discount

Candidates with more experience will be considered as Senior Customer Service Officer.

Working Location: Quarry Bay

We offer attractive remuneration package to the right candidates. Interested parties, please email full resume with current and expected salary by clicking “Quick Apply”.

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