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CUSTOMER SERVICE SENIOR ASSOCIATE (HOTLINE)...

Harbour City Estates Limited

  • Company Industries:Others

Job Information

  • Post Date:2024-04-29
  • Location:Tsim Sha Tsui
  • Employment Type:Full time
  • Others:To handle telephone enquiries and complaints
    Good communication and interpersonal skills
    Form 5 / DSE or above
  • Job Function:Supervisors  Team  Leaders  

Job Description

Job Responsibilities:

  • To handle telephone enquiries and complaints from public and tenants in a professional manner
  • To update information database and consolidate reports
  • To perform administrative and ad-hoc duties as assigned
  • 8-hour shift duty is required


Requirements:

  • Good communication and interpersonal skills with good telephone manner and customer focus
  • Form 5 / DSE or above
  • Experience in property management or hospitality industry is preferred, especially in report centre or control room
  • Fresh university graduates with some part-time experience in hotline service will also be considered
  • Good command of written and spoken English and Chinese (including Putonghua)
  • Proficiency in MS applications (Word, Excel and Chinese Word Processing)


We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include 5-day work week, general holidays, 14 days of annual leave, employer’s top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.

Interested parties are invited to contact us by sending full resume stating contact telephone number, date available, present and expected salary by pressing "Apply Now" below.

(Personal data provided will be used strictly in accordance with the Company’s personal data policy which is available upon request.)

Harbour City Estates Limited
PMC licence / 物業管理公司牌照 (C-711379)

Company Info

Harbour City Estates Limited

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