Responsibilities:

• Provide help-desk support to end-users on computer operation and office equipment at the designated branch office and/or main office per assignment.
• Provide support on equipment and software maintenance, e.g. ERP system, Office automation.
• Maintain good performance on server and data storage
• Provide support on procurement of equipment and software.
• Provide support for vendor’s on-site visit to the branch office and main office location.
• Provide support on ad-hoc tasks or projects as per request.
• Travelling to China and South east Asia is required.

Requirements: 

• Holder of Higher Diploma or above in IT related fields with no less than 2 years of IT working experience.
• Hands-on experience in End-User Support.
• Knowledge on:
  -Microsoft Windows Servers Administration
  -Microsoft 365 Administration
  -Email System Administration
  -ERP system
• Good analytical and organizational abilities.
• Good communication skills.
• Good command of written and spoken English and Chinese.
• Responsible, self-motivated, mature and able to work independently.