Job Purpose

• Responsible for document checking and processing of import and export bills including financing and collection

Principal responsibilities

• Responsible for the provision of excellent trade services to customers through efficient execution of transactions, including but not limited to checking and handling of L/C, remittance, export and import documentations
• Provide trade solutions and resolve discrepancies in documents/application with customers and related parties
• Maintain cordial relationship with customers and identify potential financial needs
• Assist in monitoring day-to-day trade processing quality, managing transactions workflow, handling customer enquiries and assisting team members to meet service pledge
• Execute all operational and control guidelines/procedures with full AML and compliance. 

Requirements

• Associate Degree / Higher Diploma or above
• Good knowledge of Trade and/or Receivables Finance
• Good team player and communication and analytical skills, with self-motivation and ability to work under pressure
• Proficiency in both English and Chinese, fluency in Putonghua an advantage
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes 
• Proficient in MS Office
• Willing to accept rotational assignments when required.