If you're a customer-oriented person who possess the below qualifications and looking to embark on your next career adventure in insurance industry, Liberty might just be the place for you!  

Main Responsibilities:

• Provide quality and professional customer service under preset turnaround time.
• Handle daily enquiries and requests including hotline, voice mails, email enquiries professionally. 
• Provide efficient sales admin supports (e.g. issue quotation) with high level of accuracy. 
• Assist in ad-hoc projects and reports preparation as assigned by team manager.
• Lead temporary staff in providing solid admin support to sales staff and producers. 

Main Requirements: 

• Associate degree or above with at least 2 years working experience in customer service, preferably in insurance or banking industry.
• Having passed Insurance Intermediaries Qualifying Examination (IIQE) – Paper 1 & 2 is a must (paper 3 is preferred).
• Familiar with insurance quotation process is a plus.
• Customer-oriented, good communication skills, pleasant and willing to learn.
• Punctual, self-motivated, good team player with strong sense of ownership.
• Native Cantonese speaker.
• Good spoken and written English and Putonghua preferred.
• PC proficiency in MS Office. 

About Liberty Insurance in Hong Kong

Liberty International Insurance Limited in Hong Kong is a 100% owned subsidiary of the Liberty Mutual Insurance Group. We first started as OTB Assurance Ltd in 1973. In November 1999, Liberty Mutual Insurance Group acquired 70% shares of the company and was renamed as "Liberty International Insurance Limited". Liberty Mutual Insurance Group took over the remaining 30% shares three years later.

Today, we offer a wide range of insurance products and services for individuals and corporations, including private motor, individual and group Life and Medical, office and shop packages, etc. We are one of the leading Insurance providers in Hong Kong. The Company distributes Medical, Property and Casualty insurance and services through professional and registered agents and brokers.
 

Liberty Mutual Insurance Group

Headquartered in Boston, Liberty Mutual Insurance Group is a diversified global insurer and the sixth largest global property and casualty insurer based on 2020 gross written premium. We rank 86th on the Fortune 100 list of largest corporations in the U.S based on 2022 revenue. As of 31 Dec 2022, we had $50 billion in annual consolidated revenue. We employ 50,000 people in 29 countries and economies around the world.