Job Highlight

• Provide after sales service and CRM support for GoGo Energy Service

What You Will Deliver

• Handle inquiries through inbound calls and other platforms, including account management and general inquiries.
• Support daily operations administration such as fuel card application process, letter preparation.
• Build and maintain strong relationships with existing customers, fostering business growth.
• Prepare regular performance reports and analysis for management review.
• Perform other ad hoc duties as assigned.

Who You Are

• Form 5 / DSE graduate or above with a minimum of 1 years of working experience, preferably in CS / administration
• Mature with a positive attitude, resilient, aggressive, self-motivated and strong desire to deliver exceptional results with great attention to accuracy and detail.
• A good team player with good communication skills and a strong sense of responsibilities.
• Proficient in Microsoft Word, Excel and Chinese word processing.
• Able to work under pressure and meet tight deadlines.
• Good command of spoken and written English and Chinese.
• Fresh graduates are welcome to apply

Working Location & Working Hours

• Kwun Tong (5 minutes walk from Kwun Tong Station)
• 5-day work in-between Monday and Saturday (One Saturday per month)
• 9 am - 6pm

 What We Offer

• On-job training
• Public Holidays, Birthday Leave, Medical Insurance & Dental Insurance
• A multi-cultural team
• A company provides a casual, flexible, and pet-friendly working environment
• A company promotes learning, continuous improvement, and personal growth

Interested parties can apply here: https://gogovan.applytojob.com/apply/2MK7zE0vkP/Customer-Service-Officer

職責

• 透過來電和其他平台處理查詢，包括帳戶管理和一般查詢
• 支援日常營運管理，例如油卡申請流程、信件準備
• 與現有客戶建立並維持良好的關係
• 準備定期績效報告和分析以供管理審查
• 履行指定的其他職責。

要求

• 中五/DSE畢業，有一年客戶服務或文書經驗為佳
• 勤奮好學，注重細節
• 具有良好的團隊合作精神，良好的溝通能力和強烈的責任感
• 精通Microsoft Word、Excel 和中文輸入法
• 能夠在壓力下工作並在緊迫的期限內完成工作
• 良好的英語和中文口語和書寫能力
• 歡迎應屆畢業生

工作地點及時間

• 觀塘 (距離觀塘地鐵站 5 分鐘路程)
• 5天工作週, 星期一至六(每月有一天需於星期六上班)
• 9 am - 6pm

 福利

• 在職培訓
• 銀行假、生日假、醫療保險
• 多元文化團隊
• 公司提供休閒、靈活且對寵物友善的工作環境
• 公司提倡學習、持續改進和個人成長

應徵者請到 https://gogovan.applytojob.com/apply/2MK7zE0vkP/Customer-Service-Officer 申請