Our client "The Peninsula Hotel Limited" is seeking a Front Desk Supervisor to join their team in Hong Kong!

About The Peninsula Hong Kong

The legendary ‘Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience. Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.

We foster a strong sense of team work, service and dedication that goes the extra mile. As a team member of The Peninsula Hong Kong, you will experience a harmonious professional environment where attractive remuneration, recognition and generous benefits form part of a caring culture. We also offer our employees a wide range of training and development programmes to provide opportunities for career progression.

They are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

What you'll be doing?

• Manages and ensures efficient running of Front Desk operations
• Provides efficient and personalised service to guests, and caters to any special requests
• Handles guest enquiries and guest complaints in a courteous and efficient manner
• Monitors billing, cashiering and cash handling procedures
• Mentors, guides and encourages Front Desk Agents to build rapport and teamwork

Who are they looking for?

• Minimum 1 year of experience in similar role would be preferred
• Hands-on experience with MS Office and PMS System
• Excellent customer interaction skills
• Fluent in spoken English and Chinese
• Overnight duty will be required

Why you should consider this opportunity:

Our client offers an attractive remuneration package with fringe benefits to the right candidates, such as

• Exceptional market leading benefits
• 17 paid statutory holidays
• Option of MPF or ORSO retirement scheme

Ready to join this role? Apply now to submit your resume with date of availability and expected salary to us!

All information received will be kept in strict confidence and will be treated only for employment-related purposes.

Refer A Candidate and Earn $2,000 (Click this link to share referral details via email)

The Jobsdb SmartReward Program is applicable to this job opening. Applicants who successfully secure this job or refer a successful candidate, will receive the SmartReward as advertised. *By applying to or referring a candidate to this job, you agree to the Jobsdb SmartReward Program - Terms & Conditions

#SmartReward #SmartHire