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Part-time - Membership Assistant, Hotline (General Enquiry & Members Mobile App)

The Hong Kong Jockey Club

  • Company Industries:Others

Job Information

  • Post Date:2024-05-01
  • Location:Sha Tin District
  • Salary:$84.50 per hour
  • Employment Type:Part time
  • Others:Handle Members’ incoming calls
    Provide solutions on Members Mobile App enquires
    Assist Supervisors on ad-hoc tasks
  • Job Function:Customer  Service  Call  Centre  

Job Description

Hourly Pay:

$84.5/hour

 

The Department

The Membership Services Department plays an essential role in providing co-ordination and administrative support, and amenities to the Club's 29,000 Members and their families.

 

Job Duties:

  • Handle Members’ incoming calls with professional manner
  • Provide appropriate advices and solutions to Members on both general and Members Mobile App enquires
  • Address Members feedbacks professionally
  • Assist Supervisors on ad-hoc tasks

 

Requirements:

  • Form 6 or above
  • Having digital product and mobile application knowledge is an advantage
  • Excellent interpersonal and communication skills with good command of English and Chinese in both verbal and writing
  • Independent, self-motivated, organized and positive mind
  • Self-punctuality

 

Working Hours:

Monday to Sunday from 08:30 to 18:00 (plus race night to 23:00)

*Staff is required to work at least 3 days weekly

 

Work Location:

Sha Tin Communications & Technology Centre, Sha Tin Racecourse

 

We are an equal opportunity employer. 
Personal data collected will be used for recruitment purposes only.

Company Info

The Hong Kong Jockey Club

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