Part-time - Membership Assistant, Hotline (General Enquiry & Members Mobile App)
The Hong Kong Jockey Club
- Company Industries:Others
Job Information
- Post Date:2024-05-01
- Location:Sha Tin District
- Salary:$84.50 per hour
- Employment Type:Part time
- Others:Handle Members’ incoming calls
Provide solutions on Members Mobile App enquires
Assist Supervisors on ad-hoc tasks - Job Function:Customer Service Call Centre
Job Description
Hourly Pay:
$84.5/hour
The Department
The Membership Services Department plays an essential role in providing co-ordination and administrative support, and amenities to the Club's 29,000 Members and their families.
Job Duties:
- Handle Members’ incoming calls with professional manner
- Provide appropriate advices and solutions to Members on both general and Members Mobile App enquires
- Address Members feedbacks professionally
- Assist Supervisors on ad-hoc tasks
Requirements:
- Form 6 or above
- Having digital product and mobile application knowledge is an advantage
- Excellent interpersonal and communication skills with good command of English and Chinese in both verbal and writing
- Independent, self-motivated, organized and positive mind
- Self-punctuality
Working Hours:
Monday to Sunday from 08:30 to 18:00 (plus race night to 23:00)
*Staff is required to work at least 3 days weekly
Work Location:
Sha Tin Communications & Technology Centre, Sha Tin Racecourse
We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.
Company Info
The Hong Kong Jockey Club
Contact
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