JOB RESPONSIBILITIES

• Support Reservations Department to maximize revenue, efficiency and productivity
• Handle room reservations and blocks by providing excellent and professional service
• Collaborate with internal departments to ensure important requests from guests are accommodated (e.g. handling transportation bookings, restaurants and spa bookings)
• Maintain accurate guest history and apply history to current reservations

KNOWLEDGE & EXPERTISE

• Certificate / Diploma Holder in Hotel Management or related discipline
• 1 year of relevant experience in hospitality industry preferrable; fresh graduates will also be considered
• Having knowledge of hotel reservations practice, standards and procedures is advantageous
• Proficiency in Computer Operation and MS Office
• A good team player with strong communication and interpersonal skills
• Excellent command of both spoken and written English, Chinese and Putonghua

BENEFITS

• 5-day work week
• Discretionary bonus
• Medical insurance
• Dental insurance
• Life insurance
• Marriage leave, compassionate leave
• Free duty meals
• Staff discount on F&B and banquet
• Complimentary overseas accommodation
• Education allowance

Interested candidates please submit your application via Apply Now or send your resume to hrhk @ eatonworkshop.com. As selection would only base on candidate's qualification & experience, no photo is required.

For more information on Eaton HK, please visit www.eatonworkshop.com.

(Personal data collected will be treated in strictest confidence and will only be used for recruitment purpose)

相關職責

• 協助預訂部門最大化收入、效率和生產力
• 通過提供優質和專業的服務處理客房預訂和預留
• 與內部部門合作，確保滿足客人的重要需求(例如處理交通預訂、餐廳和水療預訂)
• 維護準確的客戶紀錄並將紀錄應用於當前的預訂

相關經驗及資歷要求

• 持有酒店管理或相關學科的證書/文憑
• 一年酒店業相關經驗，亦歡迎應屆畢業生申請
• 熟悉酒店預訂流程、標準和程序會有優勢
• 精通計算機操作和 MS Office
• 良好的團隊合作精神，具備良好的溝通和人際交往能力
• 出色的英語、中文和普通話口語和書面表達能力

員工福利

• 五天工作週
• 酌情性花紅
• 醫療保險
• 牙科保險
• 人壽保險
• 婚假及恩恤假
• 免費當值膳食
• 住宿、餐飲及宴會折扣優惠
• 免費住宿 (只適用於香港以外集團旗下的酒店)
• 學費津貼

有意應徵者請透過APPLY NOW遞交申請，或直接發送履歷至  [email protected]。由於甄選只基於應徵者的資歷和經驗，請無須提供相片。

歡迎瀏覽www.eatonworkshop.com以獲取更多關於逸東酒店的資訊。

(所收集的個人資料將被嚴格保密並僅限於招聘用途)

About Eaton HK

Eaton Workshop is a mission-driven global hospitality company dedicated to shaping a better world based on values of inclusivity, integrity, and imagination and driven by a triple bottom line of people, planet, and profit (social, environmental, and financial). Our properties, Eaton DC in Washington DC and Eaton HK in Hong Kong, champion our brand pillars: Impact (social and environmental impact), Culture (the arts, music), Media (radio, film), Wellness (holistic health), and House (members workspace), as well as beautifully designed, ethical, and sustainable hotel and Food & Beverage offerings.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, local, and international laws. We welcome professionals who believe in our mission and can demonstrate parallel or applicable experience and skills to help us achieve it.

We are looking for people who embody integrity, inclusivity, compassion, humility, a growth mindset, a collaborative spirit, and last but not least, competence and accountability. We are not looking for people who pursue self-gain, aren't a team player, don't act in the interests of the company, lack competence, and don’t support our mission. Ultimately, we are looking for people who carry an adaptive growth mindset, are highly competent and accountable, and can build on their expertise and collaborate across disciplines.