Our client “The Spin Inc Limited” is seeking a Private Club House Service and Admin Executive to join their company! 

What you’ll be doing? 

• Daily operations of the Member Services Desk, email control, phone call handling and in person member, guest enquiry. 
• Support Club Events registration. 
• Provide Members and Guests with high quality, five-star, personalized service which is professional and efficient, warm and friendly. 
• Effectively answer inquires related to membership, Club facilities, Club events, Club App, booking of facilities, including the Maritime Society Membership visitor slots, the Club’s F&B outlets, as well as Private Rooms over phone and emails with a high degree of accuracy and attention to detail. 
• Ensure the quality of service is measured and queries are followed through to maintain high services standards quality of service. 
• Ensure calls are answered within 4 rings. 
• That emails are responded to promptly, preferably same business day but no later than in 24 hours. 
• Daily tasks are performed as per department checklists. 

Who are they looking for? 

• College/University graduate in Hotel Management or equivalent. 
• Minimum 2 years customer service experience in a hospitality industry or club. 
• Excellent interpersonal skills with above average English, Chinese preferred. 
• Available to work on shifts including weekends and public holidays. 

Why you should consider this opportunity: 

 
Our client offers an attractive remuneration package with fringe benefits to the right candidate, such as 

• Medical insurance
• Performance bonus
• Company shares for candidates work for 3+ years
• Free meal offer

Working Hour: 

• 5.5 days, 9 hours

Ready to join this role? Apply now to submit your resume with date of availability and expected salary to us!  
 
 

All information received will be kept in strict confidence and will be treated only for employment-related purposes. 

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