Job Highlights

• Case management to injured worker
• Flex-working environment with 5-day work
• Government project

The Pilot Rehabilitation Programme for Employees Injured at Work is a government initiative aimed at supporting and rehabilitating individuals who have sustained work-related injuries. As part of this program, we are seeking compassionate professionals to join our team. Our culture is energetic, creative, and transparent, fostering a learning environment. We also offer a flexible working environment that encourages work-life balance. Join us in creating a nurturing atmosphere that empowers individuals to regain their independence and successfully reintegrate into the workforce.

Responsibilities

Case management

• Handle end-to-end management of work injury cases, ensuring comprehensive handling and adherence to established protocols.
• Establish effective communication channels with injured workers and medical professionals to develop personalized rehabilitation plans.
• Collaborate closely with injured workers and rehabilitation professionals to facilitate discussions and arrangements for their return to work.
• Accompanying injured individuals to medical appointments and providing support as required.
• Ensure accurate and complete documentation of case progress and updates.
• Meet key performance indicators and operational requirements related to case management.
• Ensure compliance with system requirements, including accurate and timely data collection.
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People management

• Manage the performance of CMs to ensure the quality work and achievement of KPIs and standard.
• Conduct case reviews with CMs regularly.
• Coach CMs to handle cases effectively and efficiently.
• Provide internal/external training or seminars if necessary.
• Collaborate with all internal & external stakeholders.
• All ad hoc tasks assigned.

Qualification:

• Bachelor’s degree in Medicine, Nursing, Physiotherapy, Occupational therapy, Social Studies, Counselling, Psychology; or
• Bachelor’s degree in other disciplines with related case management qualifications such as Professional Diploma/Certificate in Work Disability Management/ Occupational Rehabilitation Management etc.
• Minimum 5 years experience in work injury case management. If the candidate does not have a degree in Medicine, Nursing, Physiotherapy, Occupational therapy, Social work, Counselling, or Psychology, a minimum of 7 years experience in work injury case management is required.
• Good communication and people management skills.
• Good problem-solving skills.
• Portfolio or project management experience preferred.

Website:
http://www.prp-wiro.gov.hk/en/index.htm

We offer attractive remuneration package commensurate with qualification and experience to the right candidate. 

* Only shortlisted candidates will be notified. All information collected will be kept strictly confidential and for recruitment-related purpose only