IT Support Specialist
First Page Limited
- Company Industries:Others
Job Information
- Post Date:2024-05-01
- Location:Wan Chai
- Yr(s) of Exp:3-4 years related experience in IT support duties.
- Employment Type:Full time
- Others:General IT support for the office - Issues with equipment, new equipment order
Immediate availability or short notice period - Job Function:Help Desk IT Support
Job Description
Looking to take your career to a whole new level? Then this role is for you!
First Page is a certified “GREAT PLACE TO WORK” and is a global digital marketing firm that transforms the way companies do business online. Since 2011 our mission has been to create amazing digital experiences by implementing game-changing digital strategies. As APAC’s highest-rated digital agency, First Page has seen insane growth and won numerous awards over the past 3 years.
The Opportunity:
First Page requires an IT Support Specialist to come onboard to help manage our IT requirements around the office. This would be someone who has prior experience in IT support, or decent knowledge in this area and is looking to practically apply it. You will be joining a specialised performance agency that currently employs some of the best marketing minds globally. The collaboration and knowledge sharing between our talented global team is beyond exceptional.
What you'll be doing:
- General IT support for the office - Issues with equipment, new equipment order etc.
- Managing inventory- Make sure the inventory sheet is updated weekly
- Meeting room setup for people to connect computers to TVs
- Setting up desks with equipment for new joiners along with all the access
- Setting up desk phones, getting a new direct line number, and assigning it to our extension system. Liaising with the Zoom support line for issues and doing a Bi-weekly audit of the phones.
- Documenting all admin processes
- Wordpress website development knowledge to update content.
What we need:
- Higher Diploma/Diploma holder or above in any disciplines
- 3-4 years related experience in IT support duties.
- Proficient in both MAC and PC operating systems, MS Office (MS Excel, Word, PowerPoint) and word processing.
- Someone who values quality; you care about craftsmanship and take pride in their work.
- A passion for learning and enhancing your existing skills.
- Speed and able to hit deadlines that you set for yourself.
- Good command of written and spoken Cantonese, Mandarin & English.
- Immediate availability or short notice period is highly preferred
Benefits:
- Generous remuneration (Salary will commensurate with qualification and experience)
- Collaborate with a strong, dynamic team.
- Fun company that’s always ambitious & vigorously innovative.
- Weekly catered lunch
Company Info
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