Responsibilities

• Provide quality service through efficient counter transactions
• Provide banking services and solutions to customer needs
• Assist branch operations and services and follow relevant guidelines 
• Promote e-service registration and improve penetration
• Support the excellent service delivery and ensure customer experience

Requirements

• Degree holder
• Welcome fresh graduates with customer services experience 
• Strong service orientation with good communication skills
• Proactive and strong level of customer-centric mindset 
• Proficient in both English, Chinese and Putonghua