A member of HKT, the market's only quadruple-play experience provider, the Consumer Business Group offers an array of telecommunications and smart living products and services. Adopting a customer-centric approach, we devise one-stop solutions that meet our users' connectivity, communication, entertainment and education needs. By leveraging the synergy among our businesses as well as advanced technologies such as artificial intelligence and robotics, we boost operational efficiency while enriching the customer experience through continued innovation.

HKT's Consumer Business Group encompasses multiple brands, including 1O1O, csl, NETVIGATOR, Now TV, HKT Home Phone, HKT Premier, HKT education, Smart Charge and more.

Your role:

• Define and fine-tune UIUX and end-to-end system logic flow for marketing offer subscriptions via online channels (online store/ mobile App).
• Manage full spectrum of end-to-end workflows and logistics, from order processing, sales order tracking, fulfillment management, and workflow/logistic arrangement, so as to facilitate marketing program launch on schedule.
• Responsible for marketing offer/ program logistic flow briefing to related internal departments.
• Coordinate and drive system or perform UAT.
• Coordinate with internal departments for logistic flow compliance by developing quality control and program tracking reports to reinforce offer compliance among all sales channels. To review and fine tune work process regularly to the benefit of increased marketing efficiency and improved customer satisfaction.
• To handle day-to-day inquiries related to workflow or system codes from sales channels or brand marketing team.
• Conduct regular offer codes housekeeping to ensure efficient system performance.
• To perform other related duties as requested.

To succeed in this role:

• Degree holder in Business Administration, Marketing or related discipline
• Strong project management skill
• Strong understanding of IT systems & payment processes
• 5 years+ working experience in marketing operation role in mobile / telecom business. Candidates with operational background from other industry will also be considered.
• Innovative and be able to work in a highly competitive environment and under pressure
• Self-motivated and result-oriented; able to work independently
• Excellent command of spoken and written English and Chinese
• A good team player with excellent communications and interpersonal skill

If you have the desire for an exciting and rewarding career, please send us your resume immediately, quoting the reference number, your present and expected salary via email to Human Resources.

Email: [email protected]

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (http://www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request.