We are  looking for an ambitious, passionate and driven Customer Advocate to support both the Hong Kong (HK) and United Arab Emirates (UAE) markets to join our Customer Support team.

You will be responsible for arranging daily food delivery operations and customer support activities and will require strong analytical skills, attention to details, willing to assist our customers with a cheerful mindset and the ability to implement successful business strategies.
 

Key Responsibilities:

• Handling daily delivery communication and follow ups
• Responsible for order management
• Customer service and enquiries
• Engage in operation and business processes
• Administrative duties including payments, orders, databases & website management

 The Person:

• The applicant is best to be adept, proficient, highly motivated, teamwork with good communication skill, can endure immense work pressure and be very dependable.
• Hands on and be prepared for early morning and rotating weekend shift.
• 1 - 2 years working experience in a similar environment.
• Good command of spoken and written English and Cantonese.

Work Location

• Head office in Sheung Wan

Who will love this job:

• You enjoy making things easier for customers and your teammates. If there’s a roadblock, you want to smooth it away.
• You’re energised by interacting with and helping people. Everyone has trouble sometimes and you seek to empower and educate them.
• You’re a positive person and know how to look on the bright side.
• You’re comfortable with a little chaos and uncertainty. In Nutrition Kitchen, we move fast, growing and making movement.

What we offer:

• 5-days work week
• Free staff meals
• Paid sick leave
• MPF scheme
• 14 days Annual Leaves
• 17 days Public Holidays
• On the job training 

Joining Nutrition Kitchen means becoming part of a young, dynamic and innovative team that is revolutionising the way people eat. If you are an ambitious, passionate and driven person, we would love to hear from you.