Job Requirement 

• Practising member of either HKIH, CIH, HKIS (General Practice Division or Property and Facility Management Division), RICS (General Practice Division), or HMRB with min. 3 years of post qualification experience in property management in HK
•  Academic qualification preferably in Property Management or related disciplines
• Holder of PMP (Tier 1) Licence preferred

Job Description

• Oversee the day-to-day management of the estate i.e. security, maintenance, cleansing, procurement, amenities and facilities management etc.
• Provide quality services to client and residents/tenants as detailed in the Specification of the contract
• To monitor and maintain a clean and hygienic, safe environment for the tenants
• Identify areas requiring preventive or remedial actions in respect of cleansing, repairs and security, liaise with relevant parties and monitor the implementation of such actions
• Liaise with Contract Administrator, councilors, concerned parties, residents/tenants
• To build up and maintain good relationships with clients, tenants etc., to arrange community programmes and to provide community services so as to promote community awareness and participation amongst the tenants
• To provide fast and effective responses to and follow up action to all complaints and enquiries received and irregularities found
• To monitor effective front-line tenancy management services of the estate
• To effectively manage the collection of all revenue and payment of all other charges so as to ensure that the revenue and expenditure of the client from the estate is protected
• To monitor and maintain true and proper records of all monies received, financial data, documents, etc. 
• Prepare, implement and review Estate Action Plan