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Overnight Call Services Centre Officer

Hotel ICON Limited

  • Company Industries:Others

Job Information

  • Post Date:2024-04-30
  • Location:Tsim Sha Tsui
  • Employment Type:Full time
  • Job Function:Customer  Service  Call  Centre  

Job Description

Are you ready to stand out among the next-generation of hospitality leaders? We are looking for Overnight Call Services Centre Officer.

Job Responsibilities

  • Provide courteous service and respond promptly to guests’ requests and inquiries.
  • Handle all incoming and outgoing telephone calls with courtesy and efficiency.
  • Be familiarized with the handling of equipment in the Telephone Room.

Job Qualifications:

  • Certificate in hospitality / hotel study or related discipline
  • Knowledgeable about the software including to but not limited to OPERA system, E-connect and electronic devices, etc
  • Excellent command in English, Cantonese, Putonghua and any other languages would be an asset

Company Info

Hotel ICON Limited

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