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Customer Service Officer

Capital Financial Press Ltd

  • Company Industries:Others

Job Information

  • Post Date:2024-04-30
  • Location:Central
  • Employment Type:Full time
  • Job Function:Customer  Service  Call  Centre  

Job Description

Job Description:

  • Review, identify and correct errors of text and format in financial documents to ensure accuracy and completeness 
  • Perform quality checks on final products and monitor the QC process
  • Handle and follow up customer enquiries
  • Project management and coordination
  • Liaise with internal and external parties
  • Other responsibilities and special projects as required to support C.S. Team

  Job Requirements:

  • Holder of Higher Diploma/Diploma in English studies, Communications or related disciplines 
  • Fluency in spoken English, Cantonese and Putonghua
  • Ability to handle multiple tasks/projects simultaneously
  • Strong written and oral communication skills
  • Proficiency in MS Word/Excel and Chinese word processing
  • Ability to work under pressure and within strict timeframes 
  • Willing to work in shift duty
  • At least one year of customer service experience
  • Fresh graduates will be considered as Junior C.S. Executive

Company Info

Capital Financial Press Ltd

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