Founded in 1888, Lee Kum Kee has transcended over three centuries, it has become a globally renowned multinational enterprise, providing over 300 sauces and condiments to more than 100 countries and regions. Headquartered in Hong Kong, China, Lee Kum Kee has production bases in Xinhui and Huangpu, China; Kuala Lumpur, Malaysia and Los Angeles, the United States. To ensure high product quality and safety, Lee Kum Kee applies the stringent quality management philosophy to every detail — from procurement of raw materials, research & development, production, sales & marketing to supply chain management.

To cope with our business expansion, we are inviting energetic and high caliber talents to join us:

Responsibilities:

• Build and manage CRM/ Digital Platform in web/ mobile app
• Plan and execute CRM and Digital Engagement strategies, including goals and KPIs setting with budget planning, to drive performance excellence and enhance customer journey and engagement 
• Implement the loyalty program, CRM related campaigns, engagement activities and promotional projects 
• Analyse data and provide insights for improvement and / or future strategies
• Lead CRM daily operations and loyalty program in collaboration with internal and external parties
• Develop marketing collaterals such as in-app design, instore POSM, eDM, on social media, and different touchpoints
• Ad-hoc projects as assigned by the Company

Candidates with more experience will be considered as CRM Manager.

Requirements:

• Degree holder in Business Administration, Marketing or other related disciplines
• Minimum 5 years of experience in CRM/Digital/e-Commerce in FMCG and Retail industry, preferably from MNC
• Strong  experiences and knowledge in building CRM system, web platform, mobile app
• Strong knowledge with solid experience in digital marketing and social media
• Experienced in building customer journey, engagement, and experiences
• Excellent analytical skills, attentive to details, numeric sensitive and logical thinker 
• Strong project management skills, collaboration and problem-solving skills, excellent team player 
• Able to excel independently and a small team in a fast-paced and dynamic environment
• Proficiency in using PC applications i.e. Outlook, MS Office, Chinese Word Processing, etc
• Fluency in English and Cantonese, Mandarin preferable

We offer competitive salary package and attractive fringe benefits including life insurance, medical & dental to the right candidates. We also offer free lunch and free shuttle bus service.

Interested parties please click “Apply Now” to submit your application including expected salary and contact information.

For more information, please visit our website at https://corporate.lkk.com/.

All personal data provided by the job applicants will be treated in strictly confidential and will be used exclusively for employment purpose only. You should consider your application as being unsuccessful if you do not hear from us within 3 months. Your application will be retained for 12 months and be considered for other appropriate positions within this period.