Job Duties & Responsibilities:

• Provide first tier user support and troubleshooting
• Provide day-to-day PC administration and desktop services
• Perform regular system checking and operations
• Perform administrative work, including hardware inventory, report and system document preparation
• Liaise and coordinate with vendors for maintenance and services
  
  

Requirements:

• Degree/Higher Diploma Holder in IT or related discipline
• At least 3-4 years relevant working experience in Service Desk and IT support
• Relevant working experience in financial or sizeable firms is an advantage
• Familiar with Microsoft Windows, M365, VMware and common desktop applications
• Customer-orientated, a team player with good communication skill
• Proactive, Independent, self-driven and eager to learn
• Good command of written and spoken English and Cantonese