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Guest Services Officer

Wincome Management Consultants Limited

  • Company Industries:Others

Job Information

  • Post Date:2024-05-05
  • Location:Causeway Bay
  • Employment Type:Full time
  • Others:Meal allowance, Travelling allowance
    14-16 Annual Leave, Medical Plan
  • Job Function:Front  Office  Guest  Services  
  • Benefits:Performance Bonus, Good career prospects

Job Description

Job Description

l  Assist in daily operations and admin work (e.g. guests check in, check out, filing, etc)

l  Answer enquiries & maintain good relationship with all guests

l  Handle guest complaints

l  Coordinate and have close communication with housekeeping department

l  Shift duty is NOT required (daily working hours is from 9:00 to 18:00, alternate Saturday-off system, Rest Day is fixed on Sunday)
 

 

 Job Requirement

l  Degree / Diploma holder in Hospitality management

l  At least 1 year experiences in hospitality industry.  

l  Fluent in spoken and written English, Cantonese and Mandarin

l  Good customer services and communication skills  

Company Info

Wincome Management Consultants Limited

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