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Customer Service Officer

Bank of China (Hong Kong) Limited

  • Company Industries:Others

Job Information

  • Post Date:2024-05-09
  • Location:Hong Kong
  • Employment Type:Full time
  • Others:Deliver quality customer services
    Secondary School graduate or above
    Strong sales and service orientation with outgoing p
  • Job Function:Customer  Service  Customer  Facing  

Job Description

崗位職責

  • Deliver quality customer services through counter transactions
    打造分行一站式專業金融理財服務
  • Support back-end branch operations
    處理客戶每日櫃台交易(包括現金收付、入票、轉帳、定期、匯款等的工作)、客戶查詢及內部文書工作
  • Cross-sell retail banking products
    銷售及轉介工作

崗位要求

  • Secondary School graduate or above
    中學文憑或以上程度
  • Strong sales and service  orientation with outgoing personality and good communication skills
    具良好的溝通技巧及客戶服務意識
  • Proficiency in English and Cantonese as well as fluency in Putonghua
    具良好的中、英文閱讀、書寫及普通話表達能力

Company Info

Bank of China (Hong Kong) Limited

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