Our client "Ocean Network Express (East Asia) Limited" is seeking an Executive - Customer Care to join their team in Hong Kong!

What you’ll be doing?

• Deliver high quality and consistent after sales service to customers in Hong Kong and South China region.
• Provide excellent customer support through real-time chat interactions.
• Efficiently manage multi-tasking and prioritize conversations while maintaining a high level of service quality.
• Coordinate with Service Support or oversea to resolve complex issues.

Who are they looking for?

• Bachelor’s degree holder in Shipping, Logistics Management or equivalent disciplines is preferable.
• At least 2-3 years of relevant working experience is highly preferred.
• Proactive, Customer-oriented and able to work independently.
• Good communication skills, able to work under pressure and attentive to details.
• Proficiency in PC skills including MS Office (Excel, Word, PowerPoint).
• Good command in spoken and written English and Putonghua.

Why you should consider this opportunity:

Our client offers an attractive remuneration package with fringe benefits to the right candidates, such as

• Medical insurance
• 12 days Annual Leave
• Life insurance
• Performance bonus
• Work from home

Working Hour: 

• 5 days work week

Ready to join this role? Apply now to submit your resume with date of availability and expected salary to us! 
 
 

All information received will be kept in strict confidence and will be treated only for employment-related purposes. 

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