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Customer Relations Officer | Prestigious VIP Lounge (5 Days | no over-night...

DNA Recruit Partners Limited

  • Company Industries:Others

Job Information

  • Post Date:2024-05-08
  • Location:Central
  • Employment Type:Full time
  • Others:Five Days Work | No-overnight shift
    Handle VIPs booking & General Admin Support
    Good Communication Skills | Basic know
  • Job Function:Front  Office  Guest  Services  

Job Description

DNA Recruit Partners is now partnering with a top-tier private lifestyle club to hire multiple Customer Relations Officers, the roles will have to maintain high level and exceptional level of customer service to VIPs, ensure their satisfaction towards club services.


About the Job 
  • Ensure Lounge operations and member satisfaction by maintaining a strong presence and high visibility during service hours.
  • Foster strong relationships with club members, promoting repeat visits and maintaining records of member profiles and preferences.
  • Provide comprehensive administrative support to the club, including procurement activities and general operational tasks, ensuring smooth day-to-day operations.
About You
  • At least 2 years solid experience in luxury retail brand or 5-star hotels or high end private clubs 
  • Experience in hospitality or flight attendant 
  • Energetic, enthusiastic and passionate about innovative services
  • Bilingual Communication is necessary 
  • Strong customer service, telephone, presentation and interpersonal skills.
  • High level of creativity to conceptualize and implement new programs / services

Company Info

DNA Recruit Partners Limited

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