Responsibilities

• Handle customer inquiries and complaints via email and web chat in a timely and professional manner.
• Coordinate day-to-day operations, working closely with our retail colleagues and internal departments.
• Perform daily operations of e-commerce platforms by monitoring and maintaining them.
• Analyze online sales, traffic, and performance, and provide regular reports and recommendations for management review.
• Perform a combination of administrative duties of a general nature to support the departments.
• Carry out ad-hoc duties and projects as required.

Requirements

• 1-2 years of relevant experience or more, preferably in back-office support for retail operations.
• Good command of spoken and written English & Chinese.
• Team-player with great communication and interpersonal skills.

Employee Benefits

• Competitive Salary
• Double Pay
• Discretionary Bonus
• Health Allowance
• Employee Discounts
• Five-day Work Week
• Compassionate Leave
• Maternity Leave
• Career Progression

We offer attractive remuneration package. Interested parties please click “Apply Now” to apply job, with your full resume, date of availability, current and expected salary.

Information provided will be treated in the strictest confidence and used only for recruitment related purposes. All applications will be destroyed after 6 months. Only short listed candidates will be contacted.