About IDP

IDP is a leader in global education services established in 1969. As an Australian listed company, we have operations in more than 57 countries and our websites attract 100 million visits a year. We specialize in combining human expertise with our leading digital platform to help people get accepted into their ideal course, take an English language test or learn English in our schools.

About IDP Student Placement (SP)

Our global network of 120 offices helps students from 30 countries to study in Australia, UK, Canada, USA, New Zealand, and Ireland. Our highly trained consultants support our students to explore their passion in their choice of courses till they onboard their desire university and beyond.

IDP is also a proud co-owner of IELTS (International English Language Testing System), the world's most popular English language test for work, study and migration.

We are now expanding the team and looking for a high-caliber candidate to join our dynamic Student Placement services team in Hong Kong.

 Key responsibilities: 

• Lead the administrative (student services) team to assist international students to apply to the institution that best meets their learning and career aspirations.
• Ensure a smooth and efficient school application and visa processing.
• Ensure smooth day-to-day front counter and general office operations.
• Drive customer satisfaction and meet advocacy targets through each stage of the customer journey.

Requirements:

• Min. 5+ years of relevant experience (Applicants with less experience will be considered as Administrative Officer)
• Looking for someone who can learn on the fly and is willing to be hands-on with daily operations.
• Skilled in Customer Focus.
• Experience in leading a small team and driving results.
• Strong interpersonal, communication and presentation skills.
• Ability to work under pressure and organize work priorities to meet deadlines.
• Good command of spoken and written English.
• Able to deal with emergencies in a timely and effective manner, while streamlining office operations.
• Capable of handling multiple tasks at a single moment and detailed oriented.

A competitive salary commensurate with qualifications and experience will be offered.
 

Application: A detailed C.V. stating current and expected salary with covering letter (optional).
 

Website: www.idp.com/hongkong

Personal data collected will be used for recruitment purpose only.

We are an Equal Opportunities employer and welcome applications from any member of the community who meets the selection criteria for the position.