Clerk II (holding the functional title of Executive Assistant) in the Joint University Programmes Admissions System (JUPAS) Office (Ref.: 526664)

The Role

The appointee is expected to:

1. design and create social media content and manage social media channels;
2. establish new channels of communication;
3. answer telephone and in-person enquiries;
4. check and validate application related documents;
5. provide administrative and operational support to the JUPAS online application system;
6. perform other duties and responsibilities as assigned.

Qualifications and Qualities

Applicants should preferably possess a good University degree in Language/Translation/Communication or related discipline with at least 2 years’ relevant work experience.  They should have a good command of spoken and written English and Chinese (preferably with fluency in Cantonese and Putonghua), good computer literacy, strong communication and interpersonal skills and proper customer service etiquette. They should be meticulous to maintain high data accuracy and consistency; able to work independently with a responsible and pro-active attitude; can work under pressure and meet tight deadline and be a good team player.  Knowledge in CRM system, database management and experience in maintaining social media channels would be advantageous.  Preference will be given to candidates with experience gained from tertiary institutions, public bodies and/or in customer service-oriented positions.  Fresh graduates with good academic background will also be considered.

What We Offer

The appointment will be made on full-time contract for 1 year, to commence as soon as possible with the possibility of renewal subject to satisfactory performance.  A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits.

How to Apply

The University only accepts online application for the above post.  Applicants should apply online and upload an up-to-date C.V.  Review of applications will commence as soon as possible and continue until June 8, 2024, or until the post is filled, whichever is earlier.  Shortlisted candidates will be invited to attend a written test and an interview. Information about the Office is available at https://www.jupas.edu.hk. Applicants who have responded to the previous advertisement (Ref.: 525831) need not re-apply.