Founded in 1850, Lane Crawford is an iconic, luxury department store offering a seamless shopping experience in stores and online.
As the most talked-about lifestyle destination in Asia, Lane Crawford presents a unique global edit of more than 800 coveted international brands across Womenswear, Menswear, Shoes and Accessories, Cosmetics, Fine Jewellery and Home and Lifestyle. LaneCrawford.com and each store is an inspiring space to spend time and be immersed in the world of fashion, art, design and culture.
Providing market leading services, Lane Crawford offers an unparalleled luxury lifestyle experience. Across creative programmes and award-winning visual merchandising, every customer experience is unique, including personalised services such as Concierge, Personal Styling, Cosmetics Concierge, and online order collection and returns in store.
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Key Accountabilities:

In addition to following Lane Crawford’s policies and procedures, key accountabilities include, but are not limited to:

• Provide administrative support to the buying team in all aspects during the buying process for designated portfolio
• Liaise closely with vendors on purchase orders / proforma invoice checking, shipment / delivery follow up as well as merchandise samples coordination and any other product info updates
• Keep track of merchandise details by inputting and maintaining PO data on system in a timely manner as well prepare basic merchandising reports
• Communicate with store team regularly on shipment info, price change, sale period and any other updates in order to support the sale front end
• Coordinate with internal stakeholders including marketing, communications departments etc. on required product information updates

Company Culture & Values:

• To fully engage and live by the Lane Crawford Vision, Passion, Learning and Collaboration (PLC) Values, Leadership Code and deliver our Customer Service Promise at all times
• To build collaborative working relationships with your colleagues to ensure the achievement of the Company Business Plan, your department and individual objectives
• To reinforce Lane Crawford Heritage, Brand DNA and culture - through storytelling and sharing successes at every opportunity

Requirements:

• Higher Diploma or above holder in Textile / Fashion Design or other related discipline
• Relevant working experience in customer service, liaison with multiple vendors, administrative support in shipping / logistics etc.
• Good team player with strong sense of responsibility
• Attentive to details, good interpersonal and organization skills
• Good command of written & spoken English & Chinese
• Numbers-Driven with excellent Microsoft Excel skills and knowledge in VLOOKUP and Pivot Table

At Lane Crawford we support our staff with a range of benefits that reflect the importance we place on the well-being of our staff. In addition to a competitive salary, discretionary bonus, annual leave, provident fund, staff purchase privileges, insurance, medical and dental coverage, we provide shuttle buses, various recreational activities, Staff Assistance Programme and the best in-class Training and Development.

All information provided will be treated in strict confidence and used for recruitment purposes only.