• Efficiently and effectively handle customer enquiries for the Securities Department via the phone
• Handle and follow up on customer complaints
• Perform general administration duties to support the smooth operation of the department
• Assist in preparing regular reports as assigned
• Maintain a high level of customer service and professionalism at all times
• High Diploma or above, with a minimum of 3 years of experience in customer services
• Possession of HKSI Licensing Examination Paper 1, 7 & 8 or equivalent, and qualified to carry out regulated activities Type 1
• Excellent communication skills and telephone manner
• Fluent in both spoken and written English and Mandarin

To apply, interested parties please follow the application methods available in the Bank’s career website https://www.publicbank.com.hk/en/aboutus/careeropportunities. You can send us your resume quoting our job reference number together with present & expected salary (a must) to the Human Resources Department by email or fax at 2815 3157 or by post to Human Resources Department, 12/F, Public Bank Centre, 120 Des Voeux Road Central, Hong Kong. You may also visit our career website for other career opportunities available within our Group.
 

Personal data collected will be used for recruitment purpose only and will be treated in accordance with the Bank’s Personal Information Collection Statement, a copy of which has been available in the Bank’s career website.