Job Duties

• Handle general enquiries, and customer requests via phone/email
• Log customer requests and escalate to the appropriate support team
• Make calls to potential & existing clients for the purpose of generating new / up-sell business leads
• Contact & follow up with customers about promotions & generate inquiries
• Responsible for data entry to the system and maintaining the database
• Provide support on ad-hoc assignments when required 

Job Requirements 

• Relevant experience in telemarketing Customer Service is preferred
• Knowledge of IT Industry will be an advantage
• Effective written and excellent verbal communication in English and Chinese
• Self-motivated and customer service oriented
• Good Knowledge of MS Office (Word & Excel)

Minimum requires to work 3 days a week (from 10:00 am to 5:30 pm, no Saturday and Sunday).

Please send your resume and the salary expected via clicking “Apply Now” by quoting TMO.