Client Description

Our client is looking for Customer Service talent to join their team.

Responsibilities

• Respond to customer inquiries and resolve complaints promptly and professionally.
• Utilize product knowledge to make relevant recommendations and assist with sales.
• Process orders, exchanges, and returns accurately and efficiently.
• Maintain customer records and provide personalized assistance.
• Strive to deliver a memorable customer experience that aligns with our luxury brand.

Requirements

• Previous customer service experience, preferably in luxury retail.
• Excellent communication and interpersonal skills.
• Empathy and problem-solving abilities.
• Knowledge of luxury brand values and sales techniques.
• Basic computer skills and familiarity with CRM systems.
• Flexibility to work weekends and holidays, if required.

Interested parties please send your updated resume in WORD format with current and expected salaries (quoting