Deskside Support Engineer (Field Service)
ServiceOne Limited
- Company Industries:Others
Job Information
- Post Date:2024-05-12
- Location:Chai Wan
- Employment Type:Full time
- Others:3 mins to MTR station, friendly & supporting team
Opportunity to work for different kind of industry and IT projects
F - Job Function:Help Desk IT Support
Job Description
ServiceOne Limited is one of the largest Information Technology (IT) consulting and managed services provider in the region. The company was founded in 1998 and is headquartered in Hong Kong with strong foothold in China and business coverage in Asia Pacific region. Our clients are government departments, non-government organizations, education institutes, multinational corporations, small and medium companies across various industries. Our services provide Consulting and Application Management Services, Digitalization of Workflow Management, Outsource Managed Services, Hardware & Software Maintenance, Project Management, Product Life Cycle Management, Secondment Services & etc.
We are a member of Expert Systems Holdings Limited (HKEX Stock Code 8319) .
To Stay true to ServiceOne’s ongoing mission that is to deliver the highest quality services to all her customers, we invite high-caliber candidate of you to join our company.
For more information, please visit our website at www.serviceoneasia.com.
Responsibilities:
- Provide onsite / remote support to IT related issues, i.e. infrastructure, systems and network, server, software, and hardware, etc
- Run diagnostic programs to resolve problems
- Perform various IT projects such as hardware installation, inventory checking, OS migration, office relocation
- Other IT related duties as assigned
Requirements:
- 1 - 3 years relevant working experience in Field service will be highly preferred
- Knowledge of desktop/laptop hardware and configurations, Windows and MAC OS
- Knowledge of Networking in both design and provisioning
- Troubleshooting skills for Desktop/WIFI/printers/office applications
- Self-motivated, good communication skill and capable to work under pressure
- Available for working in multi-location
- Good command in written and spoken English and Cantonese
- More experience will be considered as Senior Engineer / System Engineer
- Fresh Graduates are welcome
Remuneration Package:
- Public Holiday
- 3 mins to MTR station
- 10 - 15 days annual leave + birthday leave
- Medical coverage
- Education allowance
- Discretionary bonus
We offer excellent career opportunities, attractive remuneration package and fringe benefits including banking holiday, various types of leave, discretionary bonus & medical insurance. If you have the desire to join us, please send us your resume immediately with your present & expected salary by clicking “Apply Now”.
(The information provided will be used for employment related purpose only. All information of unsuccessful applicants will be destroyed within six months)
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