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Billing Services Officer

The Hong Kong And China Gas Co Ltd

  • Company Industries:Others

Job Information

  • Post Date:2024-06-04
  • Location:North Point
  • Employment Type:Full time
  • Others:Handle verbal and written enquiries & complaints
    Experiences in customer services
    Basic writing skills and accounting
  • Job Function:Other  

Job Description

The Role:
 

  • Handle both verbal and written billing enquires and complaints for the Customer Enquiry & Refund Team
  • Handle administrative work for the Customer Enquiry & Refund Team
  • Process and compile billing data for enquiries from other departments
  • Handle ad-hoc duties as assigned by the Management team

The Person:
 

  • Higher Diploma holder or above in any discipline
  • At least 2 years’ experiences in customer services with basic writing skills, call centre experience would be an advantage
  • Eager to expand knowledge and acquire new skills
  • Able to demonstrate resilience when handling difficult or sensitive customers
  • Good organizational skills and attentive to details
  • Good communication and interpersonal skill
  • Good command of written and spoken English, Cantonese and Putonghua
  • Proficiency in PC applications especially in Microsoft Office

Application with full details stating current and expected salary to: APPLY NOW 
 

Please quote the reference number (GTD/BSO/JDB05/24) in your application.
(All personal data provided will be treated in strict confidence and used for recruitment purposes only.)

Company Info

The Hong Kong And China Gas Co Ltd

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