Responsibilities:

• Provide premium customer services, handle customers’ enquiries & complaints; collect feedback from customers within various spots inside K11 Art Mall 
• Support the in-mall daily operations including but not limited to promotions and exhibition events, Klub 11 membership program as well as cross selling among the tenants of K11 Art Mall 
• Perform other duties assigned by supervisors

Requirements:

• Minimum 1-year working experience gained in customer service, hospitality, membership, retail brand or property management industry
• Diploma or above, certificate holder in Hospitality Management, Property Management or related discipline preferred
• Customer services oriented with good customer service skills and communication skills
• Fluent in spoken Cantonese, English and Mandarin; knowledge of other foreign language is a plus
• Good computer skills, especially MS Office, Excel 

We offer:

• 5 days per week and 9 hours per day; Shift duty is required
• Attractive Incentive
• 12-day annual leave or above
• Attendance Bonus
• Discretionary Bonus
• Birthday leave and Family-care leave
• Medical coverage includes out-patient, in-patient, and dental benefits
• On-job training
• Staff discount

 Working Location: K11 Art Mall, Tsim Sha Tsui 

 

We offer attractive remuneration package to the right candidates. Interested parties, please email full resume with current and expected salary by clicking “Quick Apply”.

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